Phone: 618-234-5005
Fax: 618-239-3732

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Thank you so much to Brandon and Nick. Great people who do great work-and I hope to be there customer again.-Shar from Collinsville IL  06/20

Both Kevin and Mark did an outstanding job. We are very pleased with their craftsmanship, skills and knowledge. The bathrooms look amazing.  Also, thanks to Jen for working with us on all of the details that go on behind the scenes. McCullough's was a pleasure to do business with and made the process easy for us. We will certainly recommend McCullough's to others.-Lynne 05/19

I would like to express our appreciation for the professional quality workmanship extended to us during construction of our new home in Waterloo. From the time we first walked in the door, we felt the “all hands on” team effort by all. Chris was extremely dedicated to assisting us with a color and product type selection, while at the same time helping to ensure we stay close to budget. Most of all, we appreciate the follow up by Chris and the installation crews to ensure our complete customer satisfaction with installation and products. Thank you all so much. We’ve received numerous compliments on our flooring and we were happy to share our experience with our builder as well.  – Sandy 3/11/19

“Your installers George and Devon, replaced the carpeting in our three bedrooms. They did an outstanding job. We were very pleased with their workmanship and can-do attitude. They were both a joy to work with! We also want to compliment Russ and Tracy on your professional approach and willingness to go the extra mile for your customers. A special thanks to you all for a job well done!” – Carole 1/14/19

“Thank you so much for the positive experience I had dealing with your staff. Dennis was amazing, not only helping me, but working with my insurance. He really went the extra mile. Your installers Jim and Justin were very professional and did a wonderful job with the installation. I am a first-time customer but definitely will return for any future flooring needs!” – E.B 10/22/18

"The guys did a wonderful job installing the replacement carpeting, you should be so proud. Thank you for your help in getting the carpet replaced. I will keep you in mind as time goes by for other things."  - Terry 8/19/18

"Dennis, we just want to say how pleased we are with the new flooring! Sunroom was completed last week, and it looks great, just like the Armstrong flooring inside our home. We want to say 'thank you' for all of your assistance on this project, and answering all of our questions. We appreciate you making this MAJOR project as easy as possible. Also want to say how great the installers were. They did an excellent job!!"  - Judy 5/30/18

"Chris, we wanted to say thank you to you and your crew for the beautiful job installing the new carpet. Your company was a pleasure to work with. All of you went well above and beyond to make the experience a great one. Please extend our heartfelt appreciation to everyone, but especially to you for your hard work, suggestions and constant over site of the project from the first visit to the finished product."  - Joan S. 4/2/18

“Outstanding experience from start to finish. We decided on hardwood floors late last year and after a decent amount of research, decided to go with McCullough’s. Kristi helped us with choosing everything from scrape and color, to width and manufacturer. She knew her stuff and gave us the info we need to make good, informed decisions. For install, Travis and Jason showed up on time everyday (4 days) and were absolute professionals. Those guys took pride in their work, treated my home like it was theirs, and were artists at their trade. I’d absolutely recommend McCullough’s. Fantastic work guys!” – Jordan K. 

“A special thanks to Dennis for taking his time in educating me on the various flooring products. He was very patient with my questions and handling my samples throughout the entire process. Joe was very knowledgeable of the product and best ideas on how to install. Thanks for working with us and installing this beautiful wood floor and of the care taken for this investment in our home.” – Jane D. 

“We recently used McCullough’s for the flooring in our new home as recommended by our builder. I must say I was absolutely blow away by the customer service we received from them. Our salesperson, Nikki was amazing! She not only has an awesome personality that makes picking out flooring a delightful experience but she was also wonderful at leading us in the right direction, giving us ideas, as well as her professional opinion in areas we were not familiar. Dale was also great, he always went out of his way to help us in any way possible; even dropping flooring samples off at our house for us to look at. The installers were super nice guys and they did an awesome job. If you are in the market for new flooring, I cannot say enough good things about this company. I have recommended them to family members who are already using them and have had the same pleasurable experience." – Molly 

“We are very happy customers! Dennis was very knowledgeable in helping us choose the right carpet. He was helpful but not pushy! Justin and Brandon laid the carpet. They were courteous, efficient and skillful with their jobs! They vacuumed and left the room beautiful and ready to use! Thank you, McCullough’s Flooring. I will be recommending you to others!” – Donna R. 

“Many thanks! Dennis was instrumental in making this backsplash happen… he helped me choose materials and decide on a design. His service and attention to detail reflect the professionalism I have grown to expect from McCullough’s. Also, Brandon did a beautiful job with the installation. He is very skilled with his craft. I recommend McCullough’s whenever people mention needing new flooring. Thanks again!” – Linda V. 

“We want to say, Thanks to Robyn who helped us find what we needed. Most of all thanks to Billy and Joe for the excellent job of installation they did – very efficient, courteous and they worked so well together. The company is blessed to have good people working for them. Thanks again.” – Ruth W. 

“Thank you for all the great help with my floor covering. Everything turned out great. Your installers were very nice and accommodating. Thanks again for all the great work.” – Larry K.  

“We wanted to let you know how pleased we have been with the services provided by your staff. Kristi has such great taste and an excellent eye for design. The installer, Brandon is a perfectionist and great to work with. We have remodeled our kitchen and bathroom and have purchased all our materials from your company. Your employees are the reason we chose your company. You are very lucky to have such a great team. Please pass on our appreciation to them.” – Mark & Kelly P. 

“Thanks for your service. The entire process of working with you was excellent from working with Russ to choose the flooring and working out the details – to the installation, Jeff was very careful with a difficult install – especially around the utilities in the utility room. Best wishes in your business.” – Helen & Elliot B. 

“The job that your crew did is exceptional. I am very pleased. The men were very careful and courteous when working in our home. I will continue to refer your service to anyone who asks.” – LaDonna B. 

“Thanks so much for the excellent service that we received. The carpet looks absolutely beautiful in all the rooms and the carpet installers were very friendly and did a great job. Thanks again for doing such a great job!” – Gail B.

“Love my floor! Saving up to do the kitchen next. Thanks!” – Terry S.

“Thank you so much for the carpet that you donated to the Kindergarten class. It turned out great! It was very considerate and generous of you!” – Cindy G. 

“Thank you for the beautiful job you did on my carpeting, it is very beautiful, I love it!” – Claire H. 

“Just a quick note of thanks to the wonderful staff at McCullough’s! Our floors look stunning! Special thanks to the installers. Will recommend your company to all or friends, family, etc.” – Jane S. 

“I just wanted to say what a great job the carpet installers did! I was very impressed with the installation including the clean- up. That was the best experience I’ve ever had with carpet installation. And as far as the carpet is concerned, I love it! Thanks again for working with me with the tile and the carpet. Everything was done quickly and professionally.  I would recommend your business to anyone.” – Amy H. 

“Thank you for all your work on my big bathroom project.  Tracy you were a lot of help with my selections and Russ you went above and beyond to get my toilet just right!” – Krista J. 

“I love my new floors you crew did a very good job. They were very professional about their work. I hope to do more business with your company in the future.” – Marie P.